Tour guide
Controller Job Description
The tour guide shows the group attractions such as historical sites, cultural centers, and attractions, and gives them background information to help them make the most of their visit. They may work with day-trippers or walking tours or assist tourists on long-term visits that involve overnight stays, possibly to rural locations. or remote areas. They provide useful historical and cultural knowledge for visitors.
To ensure success as a tour guide, you should be an excellent storyteller with a knack for customer service. An outstanding tour guide will perform minor alterations to each itinerary to suit the unique interests of each group.
Typical duties of a Controller
Some essential skills:
• Excellent foreign language communication to guide and communicate with foreign guests when necessary
• First aid skills are useful, as is a driving licence.
• Capacity to stand and walk for extended periods.
• Adherence to prescribed safety codes.
• Excellent conversational skills with a knack for storytelling.
• Personable, humorous disposition.
• Outstanding organizational, time management, and improvisational skills.
• Passionate about traveling.
• Ability to work during evenings and on weekends.
Duties and Responsibilities:
• Greeting and welcoming customers to the tour.
• Informing customers about the itinerary for each tour.
• Planning itineraries in accordance with weather forecasts and the length of each tour.
• Scheduling visits and purchasing tickets to museums, galleries, protected parks, and other attractions ahead of time, if required.
• Give information about the places they choose to visit in the tour.
• Planning alternate activities if cancellations, closures, or weather prohibit you from attending scheduled events.
• Familiarizing yourself with the layout and history of the region or establishment in which you will be working.
• Familiarizing customers with each region or establishment.
• Answer questions and suggest other places to visit
• Encouraging guests to apply sunscreen regularly and to remain hydrated, if applicable.
• Directing customers to other, non-competing services that might be of interest to them.