Sign language interpreters
Controller Job Description
A sign language interpreter is responsible for helping deaf individuals understand what is being said in a variety of situations. An interpreter must understand the subject matter of discourse so he or she can accurately translate what is being spoken into sign language. A sign language interpreter may be present to translate during an office meeting, in a courtroom, or at a political speech. Interpreters may also be used in one-on-one situations to help two parties communicate with each other. Sign language interpreters might use technology to provide services from a remote location.
Carrying out the interpreter’s main duties requires listening, sign language and communication skills. An interpreter may also have to do research if he or she is working in a situation involving highly technical information or complex information to gain an understanding of what will be interpreted. A good memory is also important since an interpreter will need to remember what has been said in order to sign it.
Typical duties of a Controller
Duties and Responsibilities:
• Providing a full range of interpreting/transliterating services for deaf/hard of hearing (HoH) employees
• Utilize skill in a variety of signed languages to facilitate communication
• Interpret any conversation, meeting, and training session, and interview or other requested event, including providing oral interpreting to employees who do not use sign language
• Responsible for interpreting in a variety of communication modes during agency-wide work-related events such as programs, conferences, and appraisals, and counseling sessions, etc. for specific training needs and benefits
• Responsible for coordinating all incoming customer interpreting service requests through emails and phone calls
• Responsible for coordinating schedule conflicts and reschedules short notice priorities as they occur
• Collaborate with external contractor for interpreter requirements as needed
• Identify process improvement opportunities to improve on services to customers
• Serve as a representative for the contracting office or provide backup interpreting service for external contract.