Operations Manager
Controller Job Description
Operations Managers play leadership role for business and finance professionals because it involves significant responsibility for ensuring the efficient production of goods and services. An operations manager oversees multiple departments within their company, acting as the go-to person for directing and coordinating day-to-day operations. Of their many duties, operations managers are responsible for planning how resources and materials are distributed and used, managing budgets, negotiating contracts, and assuming other administrative tasks. They work with multiple departments in an organization, from manufacturing and inventory management to customer relations and human resources. In addition, the operations manager is responsible for ensuring each department is on track for achieving its short- and long-term goals.
One of the most important skills to develop is leadership. It is essential for operations managers to know how to set goals, take responsibility, mentor and lead by example, and guide teams toward completing projects and reaching goals with ease and efficiency. Operations managers should also be excellent written and oral communicators because they must be able to effectively deliver feedback and instructions to a wide range of individuals and departments. Successful operations managers must also have strong organizational skills since they are responsible for overseeing multiple aspects of a business. Operations managers should also be able to look at the financial big picture of a business. This enables them to evaluate the company’s overall progress, and at the same time oversee each department’s daily operations to ensure they meet the organization’s goals for productivity and profitability.
Education requirements for an operations manager position usually include at least a bachelor’s degree. This undergraduate degree can be in business administration or associated with a related area of study such as management or accounting.
Operations managers are responsible for planning how resources and materials are distributed and used, managing budgets, negotiating contracts, and assuming other administrative tasks.
Typical duties of a Controller
• Reviewing budgetary information
• Monitoring expense reports
• Interpreting financial data
• Improving operational systems and processes
• Developing budgets
• Contributing to long term planning and strategy
• Driving management and organizational initiatives to motivate staff
• Overseeing hiring and HR management
• Coordinating educational assignments for staff development
• Ensure compliance with regulation
Skills: Leadership; Organization and decision-making; People management; Data entry and processing; Finance and reporting skills; Strategy; Budget development; Critical thinking and problem-solving skills; Time management and planning; Teamwork and delegation; Negotiation, conflict management and communication; Adaptability; Ability to work under pressure
Qualifications: Business; Business Administration; Retail Management; Public Administration; Parks, Recreation and Leisure Facilities Management