Administrative Assistant
Controller Job Description
Administrative assistants are employed in most industry sectors, across government administration; business, education, health, legal and accounting services, and real estate. Administrative assistants play an important role in organizing, managing, and keeping an office running. Most administrative assistants are responsible for clerical and organizational tasks like file organizing, scheduling appointments, assisting other staff members, and drafting correspondences or messages. They are among an organization’s most important employees, keeping everything running smoothly behind the scenes.
Communication is a much-needed skill in almost any field. These skills include everything from composing emails to writing social media posts for a company. Strong written communication skills improve the quality of office correspondence. Administrative assistants may support an entire workplace and should be able to correspond with coworkers and managers regularly. Verbal skills are helpful when having conversations on the phone or in person, when participating in meetings and when conversing with clients. Organization is important in the workplace, especially for assistants who work in office settings. Administrative assistants often manage many tasks and pieces of information at the same time. Time management is the ability to be punctual and to schedule your time such that you can complete all assigned tasks. Administrative assistants typically have full to-do lists and must be able to effectively manage their time to finish their duties by a set deadline. With careful attention to detail, you can notice missed signatures, complete job assignments on time and write professional emails with no spelling errors. When schedules change or new challenges arise, the ability to problem-solve is invaluable. Administrative assistants should be comfortable with Microsoft Office software or similar suites, including word processors, spreadsheets and tools for creating publications. Being independent helps them perform tasks correctly with little assistance.
You’ll need a high school diploma or the equivalent, and you can get an edge in the field by enrolling in an associate degree program or attending a secretarial training program after high school. Further education or certification is helpful for gaining more responsible positions offering higher pay. Many employers prefer candidates with at least some college education, such as a couple of years at a community college or vocational school, with courses in computer, communication and office skills.
Typical duties of a Controller
• Preparing reports of a routine nature.
• May perform receptionist duties.
• Recording issue of equipment to staff.
• Sorting, opening and sending mail.
• Receiving letters and telephone messages.
• Recording, preparing, sorting, classifying and filing information.
• May provide customers with information about services.
• Transcribing information onto computers, and proofreading and correcting copy.
• Photocopying and faxing documents.
• Interpersonal skills: Administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.
• Organizational skills: Administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently.
• Writing skills: Administrative assistants write memos and business emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.
• Qualifications: Administrative assistant Degree/Business Administration Degree /Management degree