{"id":10657,"date":"2022-08-18T01:31:28","date_gmt":"2022-08-18T01:31:28","guid":{"rendered":"https:\/\/worknow.vn\/chief-customer-officer\/"},"modified":"2023-05-31T07:36:22","modified_gmt":"2023-05-31T07:36:22","slug":"giam-doc-kinh-doanh","status":"publish","type":"page","link":"https:\/\/worknow.vn\/vi\/giam-doc-kinh-doanh\/","title":{"rendered":"Gi\u00e1m \u0110\u1ed1c Kinh Doanh"},"content":{"rendered":"
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Gi\u00e1m \u0110\u1ed1c Kinh Doanh<\/p><\/div>[vc_row_inner][vc_column_inner][vc_empty_space height=”10px”]

M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c<\/h4>

Gi\u00e1m \u0111\u1ed1c kinh doanh l\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m ho\u00e0n to\u00e0n v\u1ec1 m\u1ecdi vi\u1ec7c li\u00ean quan \u0111\u1ebfn kh\u00e1ch h\u00e0ng. Gi\u00e1m \u0111\u1ed1c kinh doanh(CCO) l\u00e0 gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh c\u1ea5p cao qu\u1ea3n l\u00fd chi\u1ebfn l\u01b0\u1ee3c v\u00e0 ho\u1ea1t \u0111\u1ed9ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. CCO gi\u00e1m s\u00e1t to\u00e0n b\u1ed9 tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng, bao g\u1ed3m nghi\u00ean c\u1ee9u, ph\u00e2n t\u00edch, thu th\u1eadp d\u1eef li\u1ec7u, c\u00e1c s\u00e1ng ki\u1ebfn ti\u1ebfp th\u1ecb, v.v.<\/p>\n

C\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi v\u0103n h\u00f3a l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m v\u00e0 t\u0103ng tr\u01b0\u1edfng doanh thu v\u1edbi kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i.<\/p>\n

Vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m:<\/strong><\/p>\n

    \n
  • L\u00e0m vi\u1ec7c v\u1edbi ban \u0111i\u1ec1u h\u00e0nh \u0111\u1ec3 t\u1ea1o v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c chi\u1ebfn l\u01b0\u1ee3c CS, ch\u1eb3ng h\u1ea1n nh\u01b0 ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft ho\u1eb7c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o CS cho nh\u00e2n vi\u00ean.<\/li>\n
  • X\u00e2y d\u1ef1ng t\u01b0 duy l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m trong c\u00f4ng ty.<\/li>\n
  • X\u00e2y d\u1ef1ng c\u01a1 s\u1edf d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng chung \u0111\u1ec3 t\u1ea5t c\u1ea3 c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m \u0111\u1ec1u c\u00f3 th\u1ec3 truy c\u1eadp \u0111\u01b0\u1ee3c.<\/li>\n
  • X\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng l\u00e2u d\u00e0i, ch\u1ea5t l\u01b0\u1ee3ng cao t\u1ea1o m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i trong t\u01b0\u01a1ng lai.<\/li>\n<\/ul>\n<\/p><\/div><\/div><\/div>[vc_empty_space height=”30px”]

    K\u0129 n\u0103ng thi\u1ebft y\u1ebfu<\/h4>

    \n

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    • K\u0129 n\u0103ng giao ti\u1ebfp.<\/li>\n
    • K\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1.<\/li>\n
    • K\u1ef9 n\u0103ng qu\u1ea3n l\u00fd.<\/li>\n
    • K\u1ef9 n\u0103ng n\u00f3i tr\u01b0\u1edbc \u0111\u00e1m \u0111\u00f4ng.<\/li>\n
    • K\u0129 n\u0103ng th\u01b0\u01a1ng l\u01b0\u1ee3ng.<\/li>\n
    • C\u00f3 kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t c\u0103ng th\u1eb3ng, ch\u1ecbu \u0111\u01b0\u1ee3c \u00e1p l\u1ef1c.<\/li>\n<\/ul>\n

      Tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n: T\u1ed1t nghi\u1ec7p th\u1ea1c s\u0129 t\u1eeb c\u00e1c ng\u00e0nh kh\u00e1c nhau VD:\u00a0 Qu\u1ea3n tr\u1ecb kinh doanh, marketing, truy\u1ec1n th\u00f4ng ho\u1eb7c t\u00e2m l\u00fd h\u1ecdc. C\u00f3 kinh nghi\u1ec7m l\u00e0m vi\u1ec7c tr\u01b0\u1edbc \u0111\u00e2y trong qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng ho\u1eb7c c\u00e1c vai tr\u00f2 kh\u00e1c li\u00ean quan \u0111\u1ebfn ti\u1ebfp x\u00fac tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t \u01b0u th\u1ebf.<\/p><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

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