{"id":10663,"date":"2022-08-18T01:35:34","date_gmt":"2022-08-18T01:35:34","guid":{"rendered":"https:\/\/worknow.vn\/call-center-trainer\/"},"modified":"2023-05-31T07:23:26","modified_gmt":"2023-05-31T07:23:26","slug":"huan-luyen-vien-trung-tam-cuoc-goi","status":"publish","type":"page","link":"https:\/\/worknow.vn\/vi\/huan-luyen-vien-trung-tam-cuoc-goi\/","title":{"rendered":"Hu\u1ea5n Luy\u1ec7n Vi\u00ean Trung T\u00e2m Cu\u1ed9c G\u1ecdi"},"content":{"rendered":"
[vc_row top_margin=”0″ bottom_margin=”0″ css=”.vc_custom_1499912039446{margin-top: -30px !important;}”][vc_column]

\u0110\u00e0o T\u1ea1o Vi\u00ean CSKH<\/p><\/div>[vc_row_inner][vc_column_inner][vc_empty_space height=”10px”]

M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c<\/h4>

\u0110\u00e0o t\u1ea1o vi\u00ean t\u1ed5ng \u0111\u00e0i ph\u1ea3i c\u00f3 kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o trong vi\u1ec7c ph\u00e1t tri\u1ec3n, qu\u1ea3n l\u00fd v\u00e0 duy tr\u00ec c\u00e1c m\u1ee5c ti\u00eau h\u1ea1n m\u1ee5c \u0111\u00e3 \u0111\u1ec1 ra; ph\u00e1t tri\u1ec3n v\u00e0 c\u1ed1 v\u1ea5n cho nh\u00f3m v\u1ec1 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p ph\u00f9 h\u1ee3p \u0111\u1ec3 ph\u1ee5c v\u1ee5 v\u00e0 b\u00e1n c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a Ng\u00e2n h\u00e0ng.<\/p>\n

C\u00e1c \u0111\u00e0o t\u1ea1o vi\u00ean c\u00f3 tr\u00e1ch nhi\u1ec7m \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 CSKH m\u1edbi v\u00e0 h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean c\u00f3 kinh nghi\u1ec7m c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd. Nhi\u1ec7m v\u1ee5 n\u00e0y y\u00eau c\u1ea7u l\u00e0m nh\u1eefng t\u00e0i li\u1ec7u ph\u1ee5c v\u1ee5 cho c\u00e1c bu\u1ed5i \u0111\u00e0o t\u1ea1o v\u00e0 \u0111\u1ea3m b\u1ea3o nh\u00e2n vi\u00ean lu\u00f4n c\u00f3 \u0111\u1ed9ng l\u1ef1c.<\/p>\n

Vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m:<\/strong><\/p>\n

    \n
  • Ph\u00e1t tri\u1ec3n t\u00e0i li\u1ec7u c\u1ee7a trung t\u00e2m t\u1ed5ng \u0111\u00e0i, h\u01b0\u1edbng d\u1eabn c\u00e1ch th\u1ef1c hi\u1ec7n v\u00e0 video h\u01b0\u1edbng d\u1eabn.<\/li>\n
  • Chu\u1ea9n b\u1ecb c\u00e1c th\u1ee7 t\u1ee5c v\u00e0 ch\u00ednh s\u00e1ch li\u00ean quan \u0111\u1ebfn k\u1ef9 thu\u1eadt b\u00e1n h\u00e0ng v\u00e0 \u1ee9ng x\u1eed th\u00edch h\u1ee3p.<\/li>\n
  • L\u00ean l\u1ecbch v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c bu\u1ed5i \u0111\u00e0o t\u1ea1o v\u1ec1 c\u00e1c ch\u1ee7 \u0111\u1ec1 kh\u00e1c nhau \u0111\u1ec3 chu\u1ea9n b\u1ecb v\u00e0 h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean m\u1edbi.<\/li>\n
  • \u0110\u00e0o t\u1ea1o nh\u00e2n vi\u00ean c\u00f3 kinh nghi\u1ec7m v\u1ec1 c\u00e1c quy tr\u00ecnh m\u1edbi ho\u1eb7c c\u1eadp nh\u1eadt \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t c\u1ee7a h\u1ecd.<\/li>\n
  • Quan s\u00e1t ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m y\u1ebfu \u0111\u1ec3 c\u1ea3i thi\u1ec7n.<\/li>\n
  • Li\u00ean l\u1ea1c v\u1edbi c\u00e1c tr\u01b0\u1edfng nh\u00f3m v\u00e0 qu\u1ea3n l\u00fd \u0111\u1ec3 ti\u1ebfn h\u00e0nh hu\u1ea5n luy\u1ec7n t\u1ea1i ch\u1ed7.<\/li>\n
  • \u0110o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c bu\u1ed5i \u0111\u00e0o t\u1ea1o v\u00e0 chu\u1ea9n b\u1ecb b\u00e1o c\u00e1o ti\u1ebfn \u0111\u1ed9 c\u1ee7a c\u00e1 nh\u00e2n ho\u1eb7c nh\u00f3m.<\/li>\n
  • T\u1ea1o v\u00e0 qu\u1ea3n l\u00fd ng\u00e2n s\u00e1ch \u0111\u00e0o t\u1ea1o.<\/li>\n
  • \u0110\u1ea3m b\u1ea3o nh\u00e2n vi\u00ean duy tr\u00ec n\u0103ng su\u1ea5t v\u00e0 duy tr\u00ec m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng cao c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<\/p><\/div><\/div><\/div>[vc_empty_space height=”30px”]

    K\u0129 n\u0103ng thi\u1ebft y\u1ebfu<\/h4>

    \n

      \n
    • Kh\u1ea3 n\u0103ng giao ti\u1ebfp v\u00e0 k\u0129 n\u0103ng thuy\u1ebft tr\u00ecnh t\u1ed1t.<\/li>\n
    • C\u00f3 kh\u1ea3 n\u0103ng gi\u1ea3ng d\u1ea1y v\u00e0 c\u1ed1 v\u1ea5n t\u1ed1t.<\/li>\n
    • K\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t.<\/li>\n<\/ul>\n

      Tr\u00ecnh \u0111\u1ed9:<\/strong><\/p>\n

        \n
      • T\u1ed1t nghi\u1ec7p \u0111\u1ea1i h\u1ecdc c\u1eed nh\u00e2n qu\u1ea3n tr\u1ecb ngu\u1ed3n nh\u00e2n l\u1ef1c ho\u1eb7c ng\u00e0nh kh\u00e1c c\u00f3 li\u00ean quan.<\/li>\n
      • \u01afu ti\u00ean ch\u1ee9ng nh\u1eadn v\u1ec1 l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p, ph\u1ea7n m\u1ec1m eLearning ho\u1eb7c gi\u00e1o d\u1ee5c v\u00e0 \u0111\u00e0o t\u1ea1o d\u00e0nh cho ng\u01b0\u1eddi l\u1edbn.<\/li>\n<\/ul>\n<\/p><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

        [vc_row top_margin=”0″ bottom_margin=”0″ css=”.vc_custom_1499912039446{margin-top: -30px !important;}”][vc_column][vc_row_inner][vc_column_inner][vc_empty_space height=”10px”][vc_empty_space height=”30px”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","footnotes":""},"class_list":["post-10663","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/worknow.vn\/vi\/wp-json\/wp\/v2\/pages\/10663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/worknow.vn\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/worknow.vn\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/worknow.vn\/vi\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/worknow.vn\/vi\/wp-json\/wp\/v2\/comments?post=10663"}],"version-history":[{"count":4,"href":"https:\/\/worknow.vn\/vi\/wp-json\/wp\/v2\/pages\/10663\/revisions"}],"predecessor-version":[{"id":11780,"href":"https:\/\/worknow.vn\/vi\/wp-json\/wp\/v2\/pages\/10663\/revisions\/11780"}],"wp:attachment":[{"href":"https:\/\/worknow.vn\/vi\/wp-json\/wp\/v2\/media?parent=10663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}