{"id":10671,"date":"2022-08-18T01:50:02","date_gmt":"2022-08-18T01:50:02","guid":{"rendered":"https:\/\/worknow.vn\/client-relations-associate\/"},"modified":"2023-05-31T07:05:23","modified_gmt":"2023-05-31T07:05:23","slug":"nhan-vien-quan-he-khach-hang","status":"publish","type":"page","link":"https:\/\/worknow.vn\/vi\/nhan-vien-quan-he-khach-hang\/","title":{"rendered":"Nh\u00e2n Vi\u00ean Quan H\u1ec7 Kh\u00e1ch H\u00e0ng"},"content":{"rendered":"
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Nh\u00e2n Vi\u00ean Quan H\u1ec7 Kh\u00e1ch H\u00e0ng<\/p><\/div>[vc_row_inner][vc_column_inner][vc_empty_space height=”10px”]

M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c<\/h4>

X\u00e2y d\u1ef1ng v\u00e0 duy tr\u00ec m\u1ed1i quan h\u1ec7 v\u1edbi nh\u1eefng kh\u00e1ch h\u00e0ng quan tr\u1ecdng nh\u1ea5t c\u1ee7a t\u1ed5 ch\u1ee9c. \u0110\u00e2y l\u00e0 v\u1ecb tr\u00ed th\u1ef1c h\u00e0nh l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c giao \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng v\u1edbi c\u00e1c d\u1ecbch v\u1ee5 v\u00e0 s\u1ea3n ph\u1ea9m c\u1ee7a c\u00f4ng ty. C\u00f4ng vi\u1ec7c ch\u00ednh l\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m, c\u00e1c b\u1ed9 ph\u1eadn kh\u00e1c c\u1ee7a c\u00f4ng ty v\u00e0 c\u00e1c nh\u00e0 cung c\u1ea5p b\u00ean ngo\u00e0i \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

Vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m:<\/strong><\/p>\n

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  • T\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 hi\u1ec3u r\u00f5 y\u00eau c\u1ea7u c\u1ee7a h\u1ecd v\u00e0 cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 th\u00edch h\u1ee3p.<\/li>\n
  • Duy tr\u00ec li\u00ean l\u1ea1c v\u00e0 theo d\u00f5i th\u01b0\u1eddng xuy\u00ean v\u1edbi kh\u00e1ch h\u00e0ng.<\/li>\n
  • X\u00e2y d\u1ef1ng c\u00e1c m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng t\u00edch c\u1ef1c v\u00e0 l\u00e2u d\u00e0i \u0111\u1ec3 ph\u00e1t tri\u1ec3n kinh doanh.<\/li>\n
  • Chu\u1ea9n b\u1ecb b\u00e0i thuy\u1ebft tr\u00ecnh kinh doanh v\u00e0 d\u1ef1 th\u1ea3o b\u00e1o c\u00e1o cho kh\u00e1ch h\u00e0ng.<\/li>\n
  • T\u1ed5 ch\u1ee9c c\u00e1c cu\u1ed9c h\u1ecdp th\u01b0\u1eddng xuy\u00ean v\u00e0 x\u1eed l\u00fd c\u00e1c th\u00f4ng tin li\u00ean l\u1ea1c c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n
  • Ph\u00e2n t\u00edch v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c m\u1ed1i quan t\u00e2m c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch k\u1ecbp th\u1eddi v\u00e0 chuy\u00ean nghi\u1ec7p.<\/li>\n
  • Cung c\u1ea5p h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng nhanh ch\u00f3ng v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n
  • B\u00e1o c\u00e1o v\u00e0 th\u1ea3o lu\u1eadn c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p c\u1ee7a kh\u00e1ch h\u00e0ng v\u1edbi ban qu\u1ea3n l\u00fd \u0111\u1ec3 c\u00f3 c\u00e1c gi\u1ea3i ph\u00e1p.<\/li>\n
  • T\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c d\u1ef1 \u00e1n \u0111ang di\u1ec5n ra.<\/li>\n
  • Tham d\u1ef1 c\u00e1c kh\u00f3a \u0111\u00e0o t\u1ea1o \u0111\u1ec3 n\u00e2ng cao tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n.<\/li>\n
  • Tu\u00e2n theo c\u00e1c ti\u00eau chu\u1ea9n c\u1ee7a c\u00f4ng ty v\u00e0 \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 n\u0103ng su\u1ea5t cao.<\/li>\n
  • L\u00e0m vi\u1ec7c v\u1edbi c\u00e1c nh\u00f3m ch\u1ee9c n\u0103ng ch\u00e9o \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c y\u00eau c\u1ea7u v\u00e0 th\u1eafc m\u1eafc c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n
  • Duy tr\u00ec tr\u00ecnh \u0111\u1ed9 chuy\u00ean nghi\u1ec7p v\u00e0 n\u0103ng l\u1ef1c cao khi giao d\u1ecbch v\u1edbi kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n<\/p><\/div><\/div><\/div>[vc_empty_space height=”30px”]

    K\u0129 n\u0103ng thi\u1ebft y\u1ebfu<\/h4>

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    • K\u1ef9 n\u0103ng giao ti\u1ebfp b\u1eb1ng v\u0103n b\u1ea3n v\u00e0 b\u1eb1ng l\u1eddi t\u1ed1t.<\/li>\n
    • C\u00f3 t\u00ednh t\u1ed5 ch\u1ee9c cao v\u00e0 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng nhanh ch\u00f3ng.<\/li>\n
    • Kh\u1ea3 n\u0103ng t\u1ea1o \u0111\u1ed9ng l\u1ef1c, t\u00ednh quy\u1ebft \u0111o\u00e1n, k\u1ef9 n\u0103ng t\u1ed5 ch\u1ee9c.<\/li>\n
    • C\u00f3 kh\u1ea3 n\u0103ng \u0111\u1ea1i di\u1ec7n cho c\u00f4ng ty v\u00e0 lu\u00f4n l\u00e0 \u0111\u1ea1i s\u1ee9 th\u01b0\u01a1ng hi\u1ec7u.<\/li>\n
    • Tinh th\u1ea7n tr\u00e1ch nhi\u1ec7m v\u00e0 k\u1ef9 n\u0103ng kinh doanh t\u1ed1t.<\/li>\n
    • Th\u00f4ng th\u1ea1o ti\u1ebfng Anh l\u00e0 m\u1ed9t l\u1ee3i th\u1ebf.<\/li>\n<\/ul>\n

      Tr\u00ecnh \u0111\u1ed9:<\/strong><\/p>\n

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      • Microsoft Office, Excel & PowerPoint.<\/li>\n
      • T\u1ed1t nghi\u1ec7p \u0111\u1ea1i h\u1ecdc.<\/li>\n<\/ul>\n<\/p><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

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